Study: How top brands use Twitter for customer service

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Twitter is a channel that has been steadily growing in importance for brands and marketers. 99 of the top 100 brands, according to Interbrand’s list of the best global brands have an official presence on Twitter. Simply Measured recently released [ ... ]

‘Facebook Home for Android’ – How will marketers benefit?

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Facebook introduces ‘Home’, a home screen replacement for Android phones that pushes network updates to the phone. One no longer needs to log into a separate Facebook application, because, the Android launcher integrates Facebook features into most aspects of Android smartphones. [ ... ]

Twitter re-launches its business website with tools and tips for advertisers

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As the new financial year begins, it’s a new beginning for business.twitter.com as well. Redesigned as the go-to resource for everything that brands and businesses that are seeking from Twitter, the website attempts to answer all questions that marketers have about the platform. [ ... ]

How much has social media penetrated in India?

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Some statistics around social media penetration in India caught our attention. Our attempt will be to make sense of these figures from various reports and understand if these are indicating a positive trend for marketers. We Are Social reported that [ ... ]

Twitter Brand Surveys are now available for marketers globally

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Twitter is now offering their advertising partners a new survey tool using which they can measure the impact of their Twitter campaigns on brand metrics. Developed in collaboration with Nielsen, the tool called Brand surveys will appear to users just like a Promoted [ ... ]

Facebook’s Graph Search – what is the value for marketers?

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Amongst the new features that Facebook is set to introduce this year, Graph Search was the first. Launched right in the beginning of January, it created a lot of interest. While it is looked at as a strategic intervention by Facebook to strengthen the [ ... ]

The state of social media spends in India for 2013

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Marketers are increasingly gearing towards customer acquisition via social media in the year 2013. Octane.in released a report which saw the participation of 500 Indian marketers from 412 companies.  According to this report, social media and email marketing gained top [ ... ]